Privacy policy

PRIVACY POLICY
Last updated: March 23, 2026
Pech Global Pty Ltd (Australia) (“Pech”, “we”, “us”, “our”) operates this website and store. This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our website.
By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

Personal Information We Collect
We collect personal information necessary to provide our services to you.
This may include:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information
- Order details and purchase history
- Communications with us
- Device information (such as IP address, browser, and general location)
- Website usage and interaction data
We may collect this information directly from you, automatically through your use of the website, or from service providers acting on our behalf.

How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Provide customer support
- Communicate with you about your order or inquiries
- Send marketing communications (where you have opted in)
- Improve our website and services
- Detect and prevent fraud or unauthorized activity
- Comply with legal obligations

Marketing Communications
If you subscribe to our marketing, we may send you updates on new products, launches, and brand communications.
You can opt out at any time by:
- Clicking “unsubscribe” in any email
- Contacting us directly

Sharing Your Information
We may share your information with trusted third parties where necessary to operate our business, including:
- Payment providers
- Shipping and fulfilment partners
- Technology and analytics providers
- Marketing and advertising platforms
- Shopify (our ecommerce platform provider)
These parties process your information only as required to provide their services.
We may also disclose your information where required to comply with legal obligations, enforce our rights, or prevent fraud.

Shopify
Our store is hosted on Shopify, which provides the ecommerce platform that allows us to sell our products to you.
Your data may be processed by Shopify and its service providers to facilitate transactions and support the functionality of our store.

International Data Transfers
As a global business, your information may be transferred to and processed in countries outside your country of residence, including the United States.
We take reasonable steps to ensure your information is handled securely and in accordance with this Privacy Policy.

Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements

Security
We take reasonable measures to protect your personal information.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights
Depending on your location, you may have rights in relation to your personal information, including the right to access, correct, or request deletion of your data.
To make a request, please contact us.

Cookies
We use cookies and similar technologies to improve your browsing experience, understand website usage, and support marketing efforts.
You can manage your cookie preferences through your browser settings.

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

Children
Our website is not intended for individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact
For any questions or requests regarding this Privacy Policy, please contact:
info@pech.world